Payment
All prices in the online store are listed in NOK including VAT. We use Stripe as a payment partner. We use 3D Secure, which is a security standard created by VISA and Mastercard for online payments. The transfer takes place with secure SSL encryption. This means that no unauthorized person can see your card details when it is sent from the online store to the payment provider. Shopping with us is 100% safe.
You have two delivery options in our online store:
Pick up in store
You can pick up your order free of charge in the store. You will receive an email stating that the order is ready for collection, which you show at the checkout when you pick up your package. Please note that you cannot pick up your order until you have received confirmation that the package is ready for collection. For in-store pickup, the right of withdrawal starts running 5 working days after the order is registered and you are notified that the package is ready for pickup. Please pick up your order as soon as possible from us!
Posten delivery
We ship with Posten. You will receive the package in your mailbox, or get a pick-up slip that you hand in at the pick-up point. Shipping costs are calculated by Posten/Bring.
Delivery time
The delivery time is normally 1-6 working days after the package has been sent from us. During periods of high demand, the delivery time may be somewhat longer. If you have not received your package within 12 days, you as the customer are responsible for contacting us. If you do not pick up your package at the post office and the order is returned to us, you will be charged a fee of NOK 250. For in-store pickup, please note that orders not picked up within 4 months after ordering will revert to Pippa's ownership.
You are responsible for providing the correct email and phone number when ordering. Please note that emails may end up in the spam filter, so it may be wise to check your junk mail.